Offering Services Remotely via Screen Share | Get Support without Physical Contact
IT Service Provider for SMBs
supporting and supplying Toronto, GTA and Barrie based businesses since 2013
IT Support
Reactive IT Help Desk. Troubleshooting and resolving common and complex technical issues for users and infrastructure. Administering, configuring, and guiding technology matters large and small. During the day and after hours, we are here for you and your team. Highly responsive IT support for SMBs.
IT Services
Activation, installation and setup of new or upgraded hardware, software and services. Coupled with deactivation, uninstallation and decommissioning. Migration of data and services, IT consulting and project management. Knowledgeable and resourceful IT service provider for on-premises and cloud-based technology.
Managed IT Solutions
Bundling IT services which by nature are ongoing. Supplying and managing business technology for backups, business continuity, security tools, monitoring device health, device maintenance, productivity & commuinication tools. Proactive support, onboarding and offboarding services. Bundled IT services and ongoing management.
IT Procurement
Distributing a range of business technology including equipment and applications, through one-time purchases or subscriptions. Leveraing relationships with some of Ontario’s top-rated or largest suppliers. Leaning on partnerships with technology companies like Microsoft. Acquiring Technology on your behalf.
A team of 8 technology managers with, collectively, over 100 years of hands-on experience providing IT support and turn-key IT solutions across southern Ontario. We show SMBs how to capitalize on new and existing technologies in search of greater efficiency and increased productivity.
Mission:
Facilitate SMB growth by bringing together IT resources (people and technology) that drive productivity.
Vision:
Concentrating on our clients allows 1CS to provide customized solutions that make effective use of all available technical tools at your disposal—1CS will be an arm of your business, referring to us as your IT department and thinking of us as your IT Partner.
What our clients are saying about us
My logistics company has been using 1CS as our IT Provider since 2021. They provide us with Microsoft 365 licencing including Exchange email accounts, backups for Exchange data and oversee the management of our Microsoft 365 administration portal including the creation and termination of users, troubleshooting Exchange/Outlook related issues and providing general IT support to me and my staff. Given my office’s usage of Microsoft 365, it was important to choose an IT Provider who is well versed in Microsoft 365 management.
“We are a private, independent school for student athletes and have been using 1CS and their managed IT services since October of 2019. They have always responded promptly and knowledgably via email and telephone. Their technicians do come on-site when needed. They have expertise in many areas and can install and support many types of IT equipment; from telephones to internet (fibre and wireless) and they also provide remote monitoring and cloud backups. They have always tackled whatever we’ve needed in a professional manner. I don’t think we could have managed without them when we moved to a new location with 3 new buildings, where there was no internet available. They got everything installed and up and running ahead of schedule.”
“1CS provides an excellent managed IT support service to Char Technologies. The response is very fast and effective. 1CS helped us in wide range of IT needs, such as SharePoint Cloud backup, Microsoft 365 user management, file server management, and remote work security solutions. Whenever we run into problems, 1CS’s support desk usually resolves our problem with 1 call and in less than 20 minutes. Our employees can get right back to work without much downtime. It’s like having an IT department at our own company!”
We are pleased to provide additional references
Click to see our Google reviews
About Us
1CS is an independent boutique IT Service Provider and consulting company dedicated to finding IT Solutions for small to medium sized businesses. We like to take the time to meet with our clients, under normal circumstances at their place of business, to understand what they wish to accomplish with technology. Then, we help them to develop a technology solution that meets their requirements and implement the infrastructure needed to accomplish their technology goals while providing ongoing support. We eliminate the need to hire dedicated IT staff saving our clients’ money and valuable time. And, unlike other IT solution companies, we go the extra mile and tailor our solutions to best suit our client’s needs. We pride ourselves on the relationships we’ve built over the years, so many of our clients stay with us because of our excellent customer service, our integrity and authenticity.
