647.956.6081 / 705.302.7937

SMB grade Server Support Services

Troubleshooting and resolving server related issues

Server assistance provided by experienced consultants and technicians

Toronto & GTA Network Cabling Design & Implementation

Server system overload


Error with configuration settings


Server hard drive error


Server motherboard failure


Power related issues


Air quality and temperature failures


and more........

Primary Responsibility of our Server Engineers

To set up and manage desktop and server infrastructure so that applications may be accessed within a company. Troubleshooting problems that arise at the server and PC levels frequently falls under the purview of this IT support function.

Server operating systems we support

Windows Server Support

First and foremost we support Windows Server operating systems for servers from 2003 to the mopst recent. It is the most prevalent operating system for servers and we are a Microsoft House and a Microsoft Partner.

MacOS Server Support

Some of our server technicians are proficient in supporting MacOS operating systems for servers. We currently support several clients with servers running MacOS operating systems using technicians and server specialists.

Linux Server Support

Our team includes at least one person who is experienced with and ready to address servers utilizing a Linux operating system. We have resolved several Linux related issues over the years mostly on an emergency basis.

Supporting and performing upgrades to the following versions of Windows Server

Windows Server 2003 Support

Windows Server 2003 is a Microsoft server operating system which went to market April 24, 2003. It’s predecessor was Windows Server 2000. Windows Server 2003 R2 is the update which became available on December 6, 2005 for IA-32 and x64 platforms, but not for IA-64. It was succeeded by Windows Server 2008.

If you are still running windows server 2003, consider upgrading to a newer version. 1CS can oversee and carry out the migration. Our team of server specialists can will setup and support windows server 2012 and beyond.

Windows Server 2008 Support

Windows Server 2008 vR2 operates on a 64 bit mode but with Hyper 2.0 which combined matches the capability of virtual servers. It is compatible with 64-bit bus architectures of server hardware, thus giving this operating system the ability to utilize 100% of hardware specific functions such as virtualization or scalability. It showcases an array of features including power management, supports live migration of VM, advanced platform for web and software apps and it has a simple virtual desktop infrastructure. Unfortunately, this Windows operating system will not work with 32-bit servers.

If you continue to use windows server 2008, consider upgrading to a more recent version. Our team will oversee and carry out the upgrade. Our server specialists can will setup and  support windows server 2012 and beyond.

Windows Server 2012 Support

Windows Server 2012 was run by many of Canada’s data centers when it was one of the more recent version, not so much anymore. However, it is still used by SMBs who have not yet upgraded to a newer version. At the time of it’s release, it provided an in-depth cloud platform, cloud solutions which yielded cost savings and increased efficiencies compared to previous versions, and supports “Bring Your Own Device” for a mobile workforce. It’s release introduced a new class server, with users enjoying hundreds of new features and enhancements including user experience, automation, virtualization, networking, data storage, cloud computing and much more.

If you continue to use windows server 2012, consider upgrading to a more recent version.

Windows Server 2016 Support

Windows Server 2016 had many new features compared to it’s predecessor Windows Server 2012:

  1. Active Directory Federation Services
  2. Windows Defender
  3. Remote Desktop Services
  4. Storage Services
  5. Failover Clustering
  6. Web Application Proxy
  7. IIS 10
  8. Windows Powershell 5.1
  9. Windows Server Containers
  10. And More

If you continue to use windows server 2016, consider upgrading to a more recent version. 

Windows Server 2019 Support

Windows Server 2019 has many new features compared to it’s predecessor Windows Server 2016:

  1. Windows Admin Center
  2. Desktop experience
  3. System Insights
  4. Server Core App Compatibility Feature on Demand
  5. Windows Defender Advanced Threat Protection (ATP)
  6. Security with Software Defined Networking (SDN)
  7. Shielded Virtual Machines improvements
  8. HTTP/2 for a faster and safer Web
  9. Storage Migration Service
  10. Storage Spaces Direct
  11. Storage Replica
  12. Failover Clustering
  13. Linux containers on Windows
  14. Built-in support for Kubernetes
  15. Container improvements
  16. Encrypted Networks
  17. Network performance improvements for virtual workloads
  18. Low Extra Delay Background Transport
  19. Windows Time Service
  20. High performance SDN gateways
  21. New Deployment UI and Windows Admin Center extension for SDN
  22. Persistent Memory support for Hyper-V VMs

If you continue to use windows server 2019, consider upgrading to a more recent version. 

Windows Server 2022 Support

Windows Server 2022 has many new features compared to it’s predecessor Windows Server 2019:

  1. Secured-core server
  2. Hardware root-of-trust
  3. Firmware protection
  4. UEFI secure boot
  5. Virtualization-based security (VBS)
  6. Transport: HTTPS and TLS 1.3 enabled by default on Windows Server 2022
  7. Secure DNS: Encrypted DNS name resolution requests with DNS-over-HTTPS
  8. Server Message Block (SMB): SMB AES-256 encryption for the most security conscious
  9. SMB: East-West SMB encryption controls for internal cluster communications
  10. SMB Direct and RDMA encryption
  11. SMB over QUIC
  12. Azure Arc enabled Windows Servers
  13. Windows Admin Center
  14. Azure Automanage – Hotpatch
  15. Application platform improvements
  16. Nested virtualization for AMD processors
  17. Microsoft Edge browser
  18. UDP performance improvements
  19. TCP performance improvements
  20. Hyper-V virtual switch improvements
  21. Adjustable storage repair speed
  22. Faster repair and resynchronization
  23. Storage bus cache with Storage Spaces on standalone servers
  24. ReFS file-level snapshots
  25. SMB compression

Need help with Windows Server 2022? We can help.

Upgrading to Windows Server 2022 may first require an upgrade to an earlier version of Windows Server

The kinds of servers we support

On-Premises Server

Supporting servers situated within the same office as the people who are accessing it.  We support these local servers from a software and hardware perspective. Bringing in the manufacturer when necessary.

Hosted Server

Assisting with servers located offsite using hosted server service. With hosted servers, the host usually takes care of hardware issues. For these instances, we can help with software related issues.

Virtual Machine

Often referred to as a cloud server, Virtual Machines require support for issues affecting cloud architecture or maintenance functions such as those addressing user permissions. 

Additional Server Support Information

What's a Server

A server is a computer application which accepts requests from another computer and gives responses based on those requests.  A server may reside on any computer, although, it is common that it resides on a dedicated computer. Dedicated to running only the server application.

A server provides access to files located on it. Such that multiple computers can access one set of files simultaneously. Files such as documents, databases, images, videos or other file types. Traditionally, a server would need to be in close proximity to the computer accessing it. More recently, servers have moved from server rooms to the internet with the growth of hosted environments and cloud based services. Information formally stored on a physical server in a nearby room is now located offsite, accessible through the internet.

Server Types we Support

  • file server
  • email server
  • print server
  • database server
  • web server
  • DNS server
  • DHCP server
  • FTP server


Server Maintenance we Perform

1CS provided server maintenance often consists of:

  1. updates to operating system and critical applications
  2. security patching for programs
  3. addressing areas which lead to poor performance
  4. data management
  5. user management
  6. other

Why use a Server

One central place to store and organize data which is accessed by multiple people. Managing data in this fashion protects businesses from the risk of data loss.

Why use a Cloud Server

Many businesses are choosing to relocate their data, applications, telecommunications and computing power to a cloud environment for a multitude of reasons:

  • reduced costs
  • reduced infrastructure
  • reduced virus removal
  • firewall management
  • powerful mail hosting
  • reduced maintenance
  • increased security
  • climate controlled environment (hosted)
  • reliable, monitored and highly secure
  • customization
  • access to latest technologies
  • scalability, add users efficiently as business grows

Aside from saving data to a cloud server, programs and applications are operated from a cloud server. Instead of your data, programs and applications residing on a server in an office, they reside on a server in a remote location accessed over the internet.

Need cloud server support? Contact us.

Office Server Support, Toronto & GTA

Not looking for support but something else server related?