Google Reviews
Read what our customers across the GTA are saying about IT services provided by 1CS
Donald Lem
1684547967
Disappointing. Called to get a quote to install software and training for my company. Was promised a call from a technician or Blake, nothing after week. Called again and was told I was now given a scheduled time, again, never got the call; wasted my whole day. Followed up a third time, and was told they will be in touch. Nothing. Not reliable and cannot be depended upon. They may be competent but I will never know since they don't give me the courtesy or time.
Emily Ricketts
1674503806
Our company recently worked with 1CS, specifically Blake Fick, on a significant email migration project for all of our users. From our first conversation, Blake showed incredible patience and generosity of knowledge in assessing our needs and planning the migration project. He was always eager and willing to answer all of our questions and he ultimately oversaw the migration of all of our users to M365. Every set-up was unique and required manual, customized attention. I was beyond impressed with Blake’s expertise in the face of many challenges. He was always willing to slow down to explain what he was doing and is excellent at communicating complex IT processes in an accessible way. I would highly recommend 1CS and look forward to continued work with them in the future!
Vivian Carvalho
1671288995
The company always been really dedicated and the IT support team are friendly and nice. They do take their time to resolve your IT issues. Even as a small company , 1CS makes sure that we matter.
Ken Appleby
1671122804
Aaron was fantastic. Great at answering questions by understanding what I mean to ask and explaining in a way I can understand. Thank you!
Joan Kennedy
1667229790
Seasons Centre for Grieving Children has worked with ICS for a number of years, and we are totally impressed with their responsiveness, expertise and innovative nature. Not only are your problems of the day taken care of in a very timely manner they are always looking for opportunities to improve their services and add additional value to our IT and security needs.Don't know how we survived without them!
Rachel Pottier
1667223542
Our company is in the business of supplying construction related materials such as interior doors, trim and hardware. We have been using 1CS’s IT services going back to 2017 and its fair to say that we rely on them for a number of IT related functions such as addressing network issues, supporting applications, supplying and managing subscriptions, backing up our Microsoft 365 accounts, procuring hardware and doing whatever we throw in front of them. Over the years they installed our server, our network and provided advice when needed. We are happy with their services and believe they would be an asset to your organization.Rachel PottierGeneral Manager, Don Lea Lumber Ltd.
NICOLE HE
1666792519
We are a GTA home builder who has been aligned with 1CS since 2020. 1CS supplies us with a range of SaaS applications to run and protect our business including Microsoft 365, anti-virus, spam-filter, backups, VoIP phone service, security tools and they support our staff’s usage of these apps through their IT support desk. Their team also supports our infrastructure including helping to install and manage our network and when we open new job site, we count on 1CS to set us up and assist us along the way. If you are looking for a Managed IT Service Provider, strongly consider 1CS.
Nicholas Federer
1666705852
I work at a film and television production company that has substantial IT needs. We have used 1CS to meet those needs for a few years now, and they have provided us with excellent service and solutions.Nicholas FedererVP, Business Affairs, Henry Less Productions Inc.
Melissa Marchand
1666639610
Great IT services. When my work email got compromised they right away alerted me and helped me rectify the issue right away.Would highly recommend them!!!
INTELLIGENT SOUND & VISION (INTELSV-AV)
1666638396
We have been utilizing 1CS since 2018. They provide us with a responsive IT help desk and other things like VoIP phone service, anti-virus, Microsoft 365 licencing and backups. When we moved offices, 1CS was there to setup computers and troubleshoot issues. I find 1CS’s outsource model is a better option than hiring IT staff or getting non-expert employees to struggle through consistent or complex IT matters. I consider 1CS to be my IT Partner and gladly put all matters relating to information technology through them.
Info info
1637099667
We are so happy we contacted 1CS. We were having trouble with our IT equipment and it was affecting our staff and clients. Blake came in and resolved everything! His attention to detail and problem solving skills were a great asset to us. I cannot say enough about Blake's outstanding customer service skills. I would also like to mention how efficient their ticket process/service desk is. I would highly recommend 1CS for all IT needs!
Patti Pontes
1630630311
Quick and Efficient! Malcom helped me with my computer and did a fantastic job. He got the job done under a tight time line and was very personable and kept me posted during the process. . He did an amazing job and hands down I will use them again.
Kristina Hayes
1617667556
I had to get my laptop serviced and Gus took the call. He is very good and knows his stuff. He provided a strong knowledge of the laptop I currently have, and knew exactly what the problem was, as well as how how to fix the issue. The rates are very reasonable and the service is fast. I would recommend this company to anyone and will definitely be contacting them in the future regarding upgrades, and additional services. Thanks again Gus!
Lara Martinez Kandt
1616452510
I appreciated their prompt response, advice and professionalism. They gave me options on what solutions there were to repair my laptop, very knowledgeable and trustworthy. Overall a good experience . Thank you!
Harvey St Amant
1615214288
Romeo DiCamillo
1613665845
my relationship with 1CS– computer repair started when I was looking for assistance for someone to assist me with my computer repairs. When I first called them they were very friendly and accessible. They answered all my questions and were patient with my level of knowledge.They sent out a technician quickly and Goku came to my home. Goku called me to let me know when he was 10 minutes from my home. He was very friendly and was able to repair my computer and Google Next issues.I hope I don't have very many technical issues in the future but I'm glad I know I have someone to contact if problems arise.Thanks for all your help
Denny G
1612991958
Malcom was swift, sharp and on point! Answered the phone live, processed my new account, and had me fixed remotely in less than 20minutes! Winning!!!
Colin “Lightweight” Comrie
1612628681
Susan Harrington
1602862001
I needed a gaming desktop upgraded with a new Video Card and SSD (supplied by me), 1CS responded in a timely manner and had quick convenient availability, Goku was on time, professional and completed the work in the timeframe expected. I found their prices competetive. Thanks, my machine is purring away 🙂
Victoria Lewis
1600720358
I had a great experience with 1CS. Goku addressed all of my concerns and worked quickly without taking up extra time. He fixed additional problems that were not initially listed and saved me hundreds of dollars while also educating me about my laptop storage and how to maintain it so that I could fix small problems myself in the future. He is very professional and kind. I would highly recommend this service to others and will use them again for future problems.
Karl Gosas
1593443191
I had lost a few screws in my laptop causing the hinge to detach and the fan was super noisy. I contacted 1CS and they were able to send someone out to my home in order to fix my laptop. 10/10 would use their service again.
Manuel Puentes Reed
1591899475
Very professional and very honest service from both people I spoke with. Good communication, straightforward about what they can and cannot do, and they clearly value their repeat customers, as they would not charge me a cent until they were sure I would get my money's worth.In particular, Goku (awesome name!) was very knowledgeable, courteous, and professional when it came to my repair inquiry. These guys are a bit pricier, but their level of service is on another level.
Raul Suarez
1591208271
Our server was configured properly and it's running smooth. Any iisue that we have, they always offer valued support.
Lisa Constantine
1591202462
ICS attended promptly and did a great job on short notice setting up our home office, right before we shut down for COVID. I was very grateful for their prompt and professional service. The fee was more than fair and very competitive.
Sandra Lyons
1590420178
I found 1CS extremely reliable and good value. My computer issues were resolved in a timely and professional manner. Would highly recommend this business.
