Get IT Service & Support

Contact 1CS to request computer service and support

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1 Request details
2 Contact information

What do you need help with?*
When would you like to have a callback?
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Is this for business or residential?
Business
Residential
Please select the required computer service:
Internet
Email
Slow Computer
Routers, Switches and Firewalls
Computer Assessment
Computer Maintenance
Computer Security
Computer Software
Computer Hardware
Virus and Malware
Data Backup and Recovery
Printer
Mobile Devices
Other
Please select the type of business service required:*
IT Services
Managed Services
Cyber Security Services
Please select the required IT service:
IT Consulting
Network Administration
Server Maintenance and Support
Free Guest Wifi
Backup Maintenance and Support
Cabling and Conduit
Computer Procurement
Computer Deployment
Microsoft Exchange
Voice over Internet Protocol (VoIP)
Hosted Environment
Multi-Function Device
Other
Please select the required Managed service:
Monitoring and Reporting
Managed Backups
Cloud Storage
Email Management
Data Security Analysis and PCI Compliance
Computer Security Management
Business Continuity and Disaster Recovery
Systems Management
Office 365 Integration
Help Desk and Ticketing System
Mobile Apps and Software Development
Proactive Services and IT Strategy
Other
Please select the required Cyber Security service:
Penetration Testing
Mergers and Acquisitions Risk Assessment
Incident Response Services
Cyber Insurance Risk Assessment
Compromise Assessment
Data Loss Prevention
Cyber Security Advisory Services
Network Perimeter
Secure Software Development
Cloud Security
Cyber Security as a Service
End Point Protection
Other
How urgent is this request?
We understand your request is urgent, once you press submit we will move your request to the top of our queue and will respond as soon as possible.

If you have an emergency, you may contact us at: 647-956-6081
What do you need help with?
Computer
Internet
Security
Printer
Email
Hardware
Software
Not listed
Select your email provider from the list
If you know your email provider, this will help us
Here are some more choices
Backups
IoT and other devices
Mobile devices
Multi Function devices
Scanner
Please give us more information*

So we can contact you please provide your preferred contact information.
Name*
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Phone*
Email*

Business website

Business name*
Address
Street Address Address Line 2 City Province Postal Code

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Contact Methods

Thank you for visiting the 1CS website. You can contact 1CS by completing the contact form to the left, by emailing or calling us using the below contact information. Existing clients in need of support should create a support ticket.

Contact Hours

You can contact 1CS 24 hours day, 7 days a week, 365 days a year.

IT Service Hours

1CS’s normal IT service availability, excluding statutory holidays, is:

Monday to Friday – 8:00am to 9:00pm
Saturday – 9:00am to 6:00pm
Sunday – By pre-arranged appointment

Answering Service

From time to time, 1CS forwards it’s calls to an answering service. Someone from the answering service will ask you a series of short questions and you may provide short answers. The questions are designed by 1CS to expedite and prioritize support inquiries and requests. Your answers will be recorded and sent to us immediately. We will respond as soon as possible.