Managed Service Provider in GTA
Managed Services & Support
Managed IT Services
Managed Services are IT Services provided during the course of ongoing management. It is not necessarily the task itself which determines if a particular IT Service is a Managed Service or not, but rather the way in which the IT Service is provided. IT issues may be addressed on a “you break we fix” basis, however, those issues may also be resolved through “ongoing management” in the form of a managed services contract.
Managed Service Provider
Outsource your IT to a Managed Service Provider who can make your organization a priority. With a managed services contract, your organization can be confident that those maintaining your IT infrastructure are not looking for a quick fix but instead a long term solution.
Managed Service Provider vs IT Service Provider
If an organization faces consequences for “down time” then it would likely benefit from contracting with a Managed Service Provider (MSP).
A Managed Service Provider can monitor IT systems to detect errors before they become system wide failures. Only once the problem is reported does an IT Service Provider address IT issues .
A Managed Service Provider will utilize a ticketing system to organize and prioritize an organization’s requests for support. Whereas an IT Service Provider may address IT issues without the efficiency of a professional system.
A Managed Service Provider takes proactive steps to ensure the continuity of an organization’s information technology systems. An IT Service Provider does what it can to ensure continuity of IT systems but can only do so much without providing ongoing management.
Proactive IT Services
1CS is a knowledgeable and experienced Managed Services Provider to Small Business.
Monitoring & Reporting
Managed Service Packages
Ubiquiti & Netgate Products
What is Monitoring and Reporting? 1CS offers monitoring and reporting of a computer or server for a low fixed monthly cost. We can install an agent when we access your computer or server. The agent communicates status information back to 1CS in real-time by...read more
Managed Backups, what are they? A Managed backup is an important tool for business. Your business information is automatically backed up at predetermined times. So that you and your employees don't have to remember to do it. Your data would be backed up to a server...read more
What is Office 365? Office 365 is a subscription plan which permits access to Microsoft Office applications like Microsoft Word and Microsoft Excel including other productivity services enabled over the Internet (Saas). It features subscriptions for use at your home...read more
Cloud Storage, what is it? Cloud Storage is an important tool for business. As a result, business information is more and more being stored on a server located on the internet. As your business information is protected when there is a flood or a fire. The storing of...read more
What is Email Management? Email Management is a systematic approach to maximizing the efficiency of email practices while minimizing the negative consequences which email operations can have on an individuals workplace productivity. Why is Email important for...read more
What is Systems Management? Systems Management refers to enterprise-wide administration of systems including computer systems. Network management initiatives in telecommunications strongly influence systems management. Much of the management itself is carried out...read more
Business Continuity and Disaster Recovery defined Business Continuity and Disaster Recovery means exactly as it sounds. They are planning processes which help organizations prepare for disruptive events due to an ice storm, a power outage or something similar. The...read more
Computer Security Management defined Computer security management is also known as IT security. As a computer security specialist, we analyze, maintain and protect computers and network systems to preserve important data and information from viruses and hacking. A...read more
What are Proactive Services and IT Strategy? Managed Services is the practice of outsourcing on a proactive basis management functions and responsibilities. It implies a strategic method with a desired intent to improve business. It's used alternatively to...read more
What is a help desk and ticketing system? First of all, a help desk is petty obvious, someone you contact to gain assistance with an issue. Secondly, a ticketing system is a web based program where you submit a request for support relating to an issue....read more
What is Data Security Analysis and PCI Compliance? Individuals may be identified, in the normal course of business, when obtaining their information. This may also happen via obtaining credit information such as a credit card number. Having this information...read more
What are Mobile Apps and Software Development? Mobile apps are programs designed to operate on a mobile device like a smartphone, tablet or watch. Software development is the process of (1) conceiving, (2) specifying (3) designing, (4) programming, (5) documenting,...read more