Monitoring and Reporting
1CS offers monitoring and reporting of a computer or server for a low fixed monthly cost. We can install an agent when we access your computer or server. The agent communicates status information back to 1CS in real-time by notification. This is an important tool for any managed service provider. 1CS is able to view the status information about each computer, server or network being monitored. The status information communicated are things such as; backup information, critical issues or failures, failed login attempts, system performance, important updates or security patches required for Windows, anti-virus definition updates and many other solutions. You might not think much about these things but to those who know computers know their importance. Please feel free to inquire with us as to why these are some of the critical indicators to monitor.
How does it work?
Our monitoring and reporting of computer systems and servers operates 24/7/365. Morning, night, weekends and holidays. When an issue arises a notification is immediately sent to the mobile device of a 1CS employee. The package offered includes the reporting of findings and critical issues. Including a discussion of the issues and a proposed solution to take action. Monitoring allows 1CS to act in a proactive manner compared to waiting for you to experience the issue. This is one of the differences between IT services and managed services. Depending on the operator, it can often be difficult to detect system issues on one’s own. The issue might not be found before there are negative implications. Once notified of an issue, your business has the choice to proceed with support service or not. Often, those businesses having a monthly monitoring package also have a monthly support package.
What does it cost?
|Managed Cloud Backup||Add-on: Workstation (100GB)||$49.99|
|Managed Cloud Backup||Add-on: Server (500GB)||$99.99|
|Cloud Storage||Add: 100 GB of Storage||$20.99|
|Cloud Storage||Add: GB of Storage||$.21|
|Cloud Storage||Add: TB of Storage||$199.99|
|Managed Cloud Backup||Online Backup (50GB)||$24.99|
|Managed Cloud Backup||Add: Per GB after 50 GB||$.21|
Monitoring and reporting is a managed service which keeps watch over your IT infrastructure. The monitoring package includes the use of a ticketing system with tracking, reports and self-service portal.
As mentioned above, the status information communicated are things such as; backup information, critical issues or failures, failed login attempts, system performance, important updates or security patches required for Windows, anti-virus definition updates and many other solutions on a regular basis so as to maintain functionality and security. One of our favorite features is that the solution will let us know that a computer, server or network is off-line or unresponsive. This monitoring package sets us apart from other service providers who have to wait for calls from their customers to be aware of a critical issue.
Get Monitoring and Reporting today!
Thank you for taking the time to read information on the monitoring and reporting package offered by 1CS. We specialize in monitoring and reporting to small and medium sized businesses. If you find that your computer, server or network is not running as smoothly as you would like, it is very possible that our monthly monitoring and reporting package can find any existing problems and make a difference to your daily operations.
Contact 1CS for more information on our monitoring and reporting services or to book an appointment. Additionally, we offer computer security monitoring and cyber security monitoring. Monitoring is the cornerstone of our slate of managed services.