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Multi-Function Device Support

We troubleshoot printing, scanning, copying and faxing issues


What is a Multi-Function Device?

A Multi-Function Device is a machine which combines the operations of a printer, photocopier, scanner and fax machine, all in one. A Multi-Function Device connects to a network so it can be accessed by multiple users and the internet. Multi-function devices, from time to time, may require IT services

Fax Machine Support

Traditional fax machines are becoming less common with the rise of Multi-Function Devices and email services. However, faxing is still a prevalent method of communication used by governments, large institutions and the business community. Today, a facsimile transmission can be carried out over the internet without the use of a fax machine or phone line. Faxes can be sent to and from an email account which is connected to a fax number on a server.

Photocopier Support

If one is having trouble with one of these machines, it might be due to its older technology. When devices reach a certain age, parts become in-operative and communications with newer devices may become degraded, intermittent or non-existent. Some devices do not work well with others and navigating ones way through to a solution can be difficult.

Help to Select a Device

Multi-Function Devices are often network devices. Shared by numerous individuals concurrently. This leads to jammed devices requiring a spooler reset or re-configuration of the settings. When selecting a Multi-Function Device, it is important to consider exact need. Don’t get stuck with a device that is more or less than what is suitable.

We Troubleshoot Multi-Function Devices

Need assistance with a Multi-Function Device, printer, photocopier, scanner or fax machine? If so, 1CS is here to help.  We can troubleshoot device errors or help you procure a new device.

Yes we also offer printer troubleshooting and VoIP phone support. Contact 1CS for more information on our IT service or to book an appointment.

Printer Support

Troubleshoot Printing Problem